{"id":21,"date":"2025-11-15T18:16:53","date_gmt":"2025-11-15T18:16:53","guid":{"rendered":"https:\/\/ljekarna-mgp.com\/apoteka\/?page_id=21"},"modified":"2025-11-15T18:16:54","modified_gmt":"2025-11-15T18:16:54","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ljekarna-mgp.com\/apoteka\/refund_returns\/","title":{"rendered":"Politika Povrata"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">1. Uvod<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dobrodo\u0161li na&nbsp;<strong><a href=\"https:\/\/ljekarna-mgp.com\/apoteka\/\" target=\"_blank\" rel=\"noreferrer noopener\">ljekarna-mgp.com\/apoteka\/<\/a><\/strong>&nbsp;(u daljnjem tekstu &#8220;web stranica&#8221;, &#8220;mi&#8221;). Ova web stranica je isklju\u010divo informativne prirode i slu\u017ei kao affiliate platforma. Na\u0161a uloga je pru\u017eiti korisne informacije i preporuke o dodacima prehrani te vas uputiti na online trgovine na\u0161ih partnera.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Va\u017eno je napomenuti:<\/strong>&nbsp;Ova web stranica&nbsp;<strong>nije ljekarna (apoteka)<\/strong>&nbsp;i ne prodajemo proizvode izravno. Svi proizvodi prikazani na web stranici naru\u010duju se izravno od na\u0161ih partnera (online ljekarni i trgovina).<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Sadr\u017eaj<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ljekarna-mgp.com\/apoteka\/refund_returns\/#2_Odgovornost_za_Povrate_i_Povrat_Novca\" >2. Odgovornost za Povrate i Povrat Novca<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ljekarna-mgp.com\/apoteka\/refund_returns\/#3_Postupak_za_Povrat_ili_Zamjenu\" >3. Postupak za Povrat ili Zamjenu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ljekarna-mgp.com\/apoteka\/refund_returns\/#4_Pojednostavljeni_Postupak_za_Povrat_%E2%80%93_Nove_Narudzbe\" >4. Pojednostavljeni Postupak za Povrat \u2013 Nove Narud\u017ebe<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ljekarna-mgp.com\/apoteka\/refund_returns\/#5_Nasa_Uloga\" >5. Na\u0161a Uloga<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/ljekarna-mgp.com\/apoteka\/refund_returns\/#6_Pravne_Odredbe\" >6. Pravne Odredbe<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/ljekarna-mgp.com\/apoteka\/refund_returns\/#7_Kontakt\" >7. Kontakt<\/a><\/li><\/ul><\/nav><\/div>\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Odgovornost_za_Povrate_i_Povrat_Novca\"><\/span>2. Odgovornost za Povrate i Povrat Novca<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Budu\u0107i da se kupnja odvija isklju\u010divo na web stranicama na\u0161ih partnera,&nbsp;<strong>svi zahtjevi za povrat novca, zamjenu proizvoda ili reklamacije moraju se podnijeti izravno prodava\u010du \u2013 web stranici na kojoj ste obavili kupnju.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mi ne mo\u017eemo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prihvatiti vra\u0107enu robu<\/li>\n\n\n\n<li>Pokrenuti povrat novca<\/li>\n\n\n\n<li>Donositi odluke o reklamacijama<\/li>\n\n\n\n<li>Utjecati na odluke partnera o povratu sredstava<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Postupak_za_Povrat_ili_Zamjenu\"><\/span>3. Postupak za Povrat ili Zamjenu<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Da biste zapo\u010deli postupak povrata ili zamjene, molimo vas da slijedite ove korake:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Kontaktirajte izravno prodava\u010da<\/strong>\u00a0\u2013 Podatke za korisni\u010dku podr\u0161ku mo\u017eete prona\u0107i na web stranici gdje ste kupili proizvod, u &#8220;Uvjetima kori\u0161tenja&#8221;, &#8220;Politici povrata&#8221; ili u e-poruci s potvrdom narud\u017ebe.<\/li>\n\n\n\n<li><strong>Pripremite potrebne podatke<\/strong>\u00a0\u2013 Prikupite broj narud\u017ebe, naziv proizvoda, razlog povrata i eventualne fotografije.<\/li>\n\n\n\n<li><strong>Slijedite upute prodava\u010da<\/strong>\u00a0\u2013 Svaki prodava\u010d ima svoje specifi\u010dne procedure za povrat robe i povrat novca.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Preporu\u010dujemo<\/strong>&nbsp;da prije svake kupnje pa\u017eljivo pro\u010ditate uvjete povrata i naknade na web stranici prodava\u010da.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Pojednostavljeni_Postupak_za_Povrat_%E2%80%93_Nove_Narudzbe\"><\/span>4. Pojednostavljeni Postupak za Povrat \u2013 Nove Narud\u017ebe<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Najlak\u0161i na\u010din da stupite u kontakt s proizvo\u0111a\u010dem proizvoda jest da na stranici proizvoda unesete svoje kontakt podatke kako bi vas proizvo\u0111a\u010d mogao kontaktirati.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kako to funkcionira:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Posjetite stranicu proizvoda koji \u017eelite vratiti<\/li>\n\n\n\n<li>Ispunite i po\u0161aljite\u00a0<strong>kontaktni obrazac<\/strong>\u00a0za taj proizvod (unesite svoje ime, broj telefona i poruku u kojoj navedete da \u017eelite vratiti prethodni proizvod)<\/li>\n\n\n\n<li>Time se va\u0161i podaci proslje\u0111uju izravno proizvo\u0111a\u010du\/distributeru<\/li>\n\n\n\n<li>Proizvo\u0111a\u010d\/distributer \u0107e vas zatim kontaktirati<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ova opcija je posebno prikladna jer izbjegavate slo\u017eene administrativne postupke.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Nasa_Uloga\"><\/span>5. Na\u0161a Uloga<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Iako ne upravljamo postupcima povrata, tu smo da vam pomognemo u snala\u017eenju. Ako imate pote\u0161ko\u0107a u pronala\u017eenju odgovaraju\u0107ih kontaktnih podataka ili Politike povrata prodava\u010da, mo\u017eete nas kontaktirati putem kontaktnog obrasca na na\u0161oj web stranici.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Pravne_Odredbe\"><\/span>6. Pravne Odredbe<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Svi postupci povrata i reklamacija regulirani su&nbsp;<strong>Op\u0107im uvjetima poslovanja<\/strong>&nbsp;i&nbsp;<strong>Politikom povrata<\/strong>&nbsp;prodava\u010da, kao i va\u017ee\u0107im zakonima Republike Hrvatske (Zakon o za\u0161titi potro\u0161a\u010da). Sva prava i obveze proizlaze iz kupoprodajnog odnosa izme\u0111u vas (kupca) i prodava\u010da.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Kontakt\"><\/span>7. Kontakt<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Za sva pitanja u vezi s ovom Politikom, mo\u017eete nas kontaktirati putem kontaktnog obrasca na na\u0161oj web stranici.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Uvod Dobrodo\u0161li na&nbsp;ljekarna-mgp.com\/apoteka\/&nbsp;(u daljnjem tekstu &#8220;web stranica&#8221;, &#8220;mi&#8221;). Ova web stranica je isklju\u010divo informativne prirode i slu\u017ei kao affiliate platforma. Na\u0161a uloga je pru\u017eiti korisne informacije i preporuke o dodacima prehrani te vas uputiti na online trgovine na\u0161ih partnera. Va\u017eno je napomenuti:&nbsp;Ova web stranica&nbsp;nije ljekarna (apoteka)&nbsp;i ne prodajemo proizvode izravno. Svi proizvodi prikazani na &#8230; <a title=\"Politika Povrata\" class=\"read-more\" href=\"https:\/\/ljekarna-mgp.com\/apoteka\/refund_returns\/\" aria-label=\"Read more about Politika Povrata\">Op\u0161irnije<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":60,"footnotes":""},"class_list":["post-21","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politika Povrata - Online Shop HR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ljekarna-mgp.com\/apoteka\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politika Povrata - Online Shop HR\" \/>\n<meta property=\"og:description\" content=\"1. 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